Strativity offers a full suite of solutions to support your journey mapping and customer experience (CX) initiatives. Whether you’re brand new to the discipline or a seasoned pro looking to scale your success, we provide the consulting services, education, and software to meet you where you are.
Let us be your guide through full-service journey mapping execution and broader CX transformation support, from strategy and design to activation and sustainability.
Take your skills to the next level and develop a journey mapping center of excellence for your organization through our Journey Management Academy certification course and coaching services.
Sustain and scale your journey mapping efforts, and drive action and accountability with Touchpoint Dashboard, our journey management platform used by more than 100 organizations to manage more than 19,000 maps.
We deliver our journey mapping and CX solutions as à la carte options and combined programs. Let us tailor an approach for you to meet your immediate business needs and lay the foundation for long-term success. Together we can unlock exceptional performance for your organization!
- A visual depiction of interactions and emotions seen through the eyes of a customer while attempting to accomplish an intention with any given brand.
- The discipline of understanding, planning, implementing, and optimizing a portfolio of journey maps to generate cost efficiencies and create loyalty through improvements that are most impactful to emotions.
Touchpoint Dashboard offers a variety of workshops and trainings to fit the needs of your organization. In fact, we created the Journey Management Academy to address these needs. From one day trainings with a small group to large scale Journey Management education and certification workshops. If your needs go beyond training we can offer up our expert consultants to help you deliver a specific project.
At Touchpoint Dashboard, we take security very seriously, after all you are trusting us with some of your organizations most critical data. We use highly secure servers and other tools to keep your data safe and secure. We also run data backups frequently so everything stays up to date. For more information on our data security please click here