Strativity launches comprehensive Journey Management Education Hub within Touchpoint Dashboard.

The world’s premier Customer Experience consultancy, Strativity Group, Inc., launches the Journey Management Education Hub within Touchpoint Dashboard.  NEW JERSEY, July 27, 2017 –Strativity Group, Inc., the world’s leading customer experience consultancy, announces the launch of the Journey Management Education Hub (JME Hub) to provide a one-stop shop for training users of Touchpoint Dashboard. The […]

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Touchpoint Dashboard Adds New Template to Simplify Journey Mapping

Touchpoint Dashboard’s “Swedish Store” template helps practitioners follow best practices in journey management.   NEW JERSEY, April, 21 2016 – Touchpoint Dashboard and parent company New Jersey based consulting firm, Strativity Group, Inc., announce the release of a new template to simplify journey mapping.   “In building this demo, we sought to address the two […]

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Touchpoint Dashboard Expands Its European Footprint

Touchpoint Dashboard retains Danny Peters as Head of Client Success – Europe, Touchpoint Dashboard.  New Jersey based consulting firm, Strativity Group, Inc. announces an agreement with Danny Peters to represent Touchpoint Dashboard as Head of Client Success – Europe. Peters will lead sales and service for Touchpoint Dashboard in the EU. “Touchpoint Dashboard has a large […]

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Touchpoint Dashboard Launches Largest Journey Mapping Community

Touchpoint Dashboard makes second major addition to the platform with the addition of online user community.   Hackensack NJ, November 30, 2015 – Touchpoint Dashboard, the leading customer journey mapping platform, announces the launch of the Touchpoint Dashboard Community. “We already have a very active customer base within Touchpoint Dashboard,” says Touchpoint Dashboard Director Peter […]

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Touchpoint Dashboard Completely Transforms Customer Journey Mapping to Journey Management through Addition of Action Planning

Within days of its acquisition by Strativity Group, Touchpoint Dashboard releases new features to transform maps from static to dynamic documents Touchpoint Dashboard, the leading customer journey mapping platform, announces the release of a new task management feature, free to all multiple license clients. Task management enables journey mapping practitioners to assign action items and […]

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Strativity Group Inc. Acquires Touchpoint Dashboard, LLC.

Acquisition creates the largest customer experience transformation firm in the world. Hackensack NJ, October 19, 2015 – Strativity Group announced the acquisition of Touchpoint Dashboard’s leading SaaS journey mapping platform.  Touchpoint Dashboard’s assets were acquired by Strativity in an effort to provide access to not only the best technology for journey mapping, but also the […]

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Touchpoint Dashboard Welcomes First Government Client, The City of Centennial, CO

Touchpoint Dashboard (TouchpointDashboard.com), the world’s first customer journey mapping software, is pleased to announce The City of Centennial, CO, as its first government client. The City of Centennial will use the web-based Touchpoint Dashboard platform to support its continuous improvement initiatives and help drive innovation. “Centennial is nationally recognized for running an innovative, lean, and […]

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Annette Franz Joins Touchpoint Dashboard Executive Team

Touchpoint Dashboard, LLC (TouchpointDashboard.com) the world’s first and leading customer journey mapping platform, today announced that Annette Franz has been named vice president of customer experience. In this new role, Franz will design and implement Touchpoint Dashboard’s global customer experience strategy, which includes client onboarding and training, loyalty and retention programs, as well as developing […]

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Touchpoint Dashboard Partners with ENGAGEcx to Offer a End-to-End, Digital Customer Experience Management Solution

Touchpoint Dashboard, LLC (TouchpointDashboard.com), the world’s first and leading customer journey mapping platform, has joined forces with ENGAGEcx (Engage.cx), the premier omni-channel customer engagement execution platform. The two firms will leverage the complementary capabilities of their independent cloud-based systems to deliver greater value to their clients and offer the global marketplace a complete, end-to-end customer […]

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University of Sydney to Integrate Touchpoint Dashboard Software into Business School Curriculum

For Immediate Release WICHITA, KS., July 15, 2014 –  Touchpoint Dashboard, LLC (TouchpointDasboard.com) will support the University of Sydney’s Business School curriculum by giving marketing students access to its journey mapping platform over the next year. Earlier this year, the University of Sydney Business School’s (http://sydney.edu.au/business) Dr. Rohan Miller asked Touchpoint Dashboard to support his […]

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