Acquisition creates the largest customer experience transformation firm in the world.
Hackensack NJ, October 19, 2015 – Strativity Group announced the acquisition of Touchpoint Dashboard’s leading SaaS journey mapping platform. Touchpoint Dashboard’s assets were acquired by Strativity in an effort to provide access to not only the best technology for journey mapping, but also the experience of the world’s leading customer experience consultancy. This is a natural progression following Strativity’s investment in journey management with Touchpoint Dashboard earlier in 2015.
“Strativity now takes its value to the next level with the addition of a journey management platform to ensure execution and sustainability,” said Strativity President Lior Arussy. “Now clients can enjoy the best of both worlds, they can develop and manage journeys on their own knowing they have access to Strativity, the world leader in CX transformation, with experience in more than 160 customer centric transformations, in 21 countries, impacting over 250 million customers and 400,000 employees.
“Strativity has confirmed that existing Touchpoint Dashboard customers can expect continued commitment to Touchpoint Dashboard’s product functionality, flexibility, and security”. Says Peter Haid, Director of Strativity’s Journey Mapping practice, “We bring a commitment to collaborative journey management and will build upon the relationships and trust established with each Touchpoint Dashboard customer. Strativity has an aggressive road map to take Touchpoint Dashboard to the next level.”
Strativity Group – Passion, Expertise and Execution
The people at Strativity are united by passion and guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers. With experience at leading organizations such as Bain, Deloitte, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results.
Strativity has had the privilege of working with exceptional brands such as Mercedes-Benz, MasterCard, Royal Caribbean Cruise Line, Walmart, New York Times, FedEx, Clinton Foundation, American Management Association, SAP, Wyeth, Honeywell and Johnson & Johnson.
With over 160 completed projects in 21 countries impacting over 250 million customers and 400,000 employees, Strativity is ready to face your challenge.