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A Breakthrough in Customer Journey Management

Create goal-oriented journey maps that deliver the right results, for the right customers.

Understand what your customers need and strengthen your business performance.

Enjoy the flexibility and security of a SaaS-based journey management tool.

How it works

Visualize

Walk a mile in your customer’s shoes. Use our online platform to create journey maps and touchpoints. Attach notes, video and audio files, and more to bring life to your journey maps. Visualize your journey maps by personas, channels and more to gain a better understanding of what your customers need.

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Share

Share journey maps with your team, collaborate together to optimize them, and easily track changes made to maps. Export journeys to a PDF file, email them to team members, or present them to stakeholders as an interactive story.

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Optimize

Take advantage of reports, charts, and filters to analyze and prioritize key areas that need improvement. Toggle between current state and future state journey maps. Define workflows for improving your customer journeys and track progress each step of the way to reduce touchpoint costs and increase customer engagement.

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Our Stats

17K

Maps Created

700K

Touchpoints Created

28K

Maps Shared

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