Touchpoint Dashboard puts you on the fastest path to conquer ROI.
Create Actionable Maps
Create goal-oriented journey maps that deliver the right results, for the right customers.
Analyze, Collaborate & Share
Understand the journey from multiple angles, discuss real-time with your colleagues, and utilize executive-ready outputs to share the story.
Understand, Evolve & Test
Enjoy the flexibility and security of a Saas-based journey management tool.
“The team has been super helpful in getting us started using the Touchpoint Dashboard tool. Not only did they make the process of buying easy, but they helped us get started by actively working with us to ensure we are able to use all aspects of the tool. I look forward to using Touchpoint Dashboard for all our journey mapping needs!”
Michelle Morris, CCXP
Customer Experience Executive, Crowe Horwath
Initiatives & Task Management
Create initiatives and tasks right on top of your touchpoints. Assign due dates and give them to anyone on the team.
Intuitive Reporting for Action Plans
Create executive-ready reports that track the progress of your journey management work across multiple maps.
Customer & Employee Feedback
Take advantage of the security and flexibility of a SaaS based journey management platform to request feedback from both customers and employees.